Terms and Conditions
Introduction
These terms and conditions (“Terms”) govern the use of the Atlantis Ramps website, accessible at https://www.atlantisramps.com (the “Site”), and all content, services, and products available at or through the Site. The Site is owned and operated by Atlantis Ramps. These Terms constitute a binding contract between you and Atlantis Ramps, so please read them carefully.
By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, you may not access or use the Site.
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Product Information
All products available through the Site are governed by these Terms. The descriptions, images, and prices of the products available through the Site are subject to change without notice. While Atlantis Ramps strives for accuracy, we do not guarantee that product descriptions, images, or other content are error-free, complete, reliable, or current.
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Orders and Payment
You may place an order through the Site by following the online ordering process. Your order constitutes an offer to purchase the products you have selected. Atlantis Ramps reserves the right to accept or reject your order at its sole discretion. Upon acceptance, you will receive a confirmation email.
Payment must be made in advance using the payment methods indicated on the Site. You warrant that any payment information you provide is true and accurate and that you are authorized to use the selected payment method.
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Shipping and Delivery
Free International Shipping: Atlantis Ramps offers free shipping for orders delivered to the United States.
Customs and Import Duties: Customers are responsible for any customs or import duties incurred upon delivery.
Risk of Loss: The risk of loss or damage to products passes to the customer upon delivery to the carrier.
Shipping Delays: Atlantis Ramps is not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
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Product Warranty
Atlantis Ramps warrants to the original purchaser that its products will be free from defects in material and workmanship for one year from the date of shipment unless otherwise specified.
This warranty does not cover damages caused by improper handling, storage, installation, or misuse of the products.
The warranty becomes void if products are altered or modified in any way.
The sole remedy for a breach of this warranty is the repair or replacement of defective products, at Atlantis Ramps’ discretion.
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Refund and Return Policy
Atlantis Ramps does not offer refunds or returns. Instead, we provide replacements for defective or missing parts.
If your product is missing parts or has defective components, please contact us at support@atlantisramps.com within 30 days of receipt. To process a replacement, you must provide:
A detailed description of the issue.
Photos or evidence of the defect or missing parts, if applicable.
Atlantis Ramps will ship replacements to the original delivery address at no additional cost.
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Limitation of Liability
Atlantis Ramps is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business, or other economic losses.
Our total liability for claims arising from products, whether based on contract, warranty, or tort (including negligence), will not exceed the purchase price of the products.
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Dispute Resolution
Any disputes arising out of or related to these Terms or products purchased through the Site will be resolved by arbitration in accordance with the rules of the American Arbitration Association. Both parties agree to split the arbitration costs equally.
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Governing Law
These Terms and Conditions are governed by the laws of Turkey.
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Contact Us
If you have any questions regarding these Terms, our products, or our policies, please contact us at support@atlantisramps.com.